{"id":26844,"date":"2026-08-10T18:25:02","date_gmt":"2026-08-10T16:25:02","guid":{"rendered":"https:\/\/shop.cavagnini.com\/refund-and-return-policy\/"},"modified":"2026-08-10T18:33:17","modified_gmt":"2026-08-10T16:33:17","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/shop.cavagnini.com\/en\/refund-and-return-policy\/","title":{"rendered":"Refund and return policy"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Refund and return policy<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">At <strong>shop.cavagnini.com<\/strong> the satisfaction of our customers is a priority.<br\/>We accept the return of products in the case of:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Manufacturing defects or non-conformities<\/strong><\/li>\n\n\n\n<li><strong>Changing your mind or other personal reasons<\/strong> (subject to the conditions set out below)<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Return conditions<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Timing<\/strong><br\/>The return must be requested within <strong>14 days<\/strong> from the date of receipt of the goods.<\/li>\n\n\n\n<li><strong>Product Status<\/strong>\n<ul class=\"wp-block-list\">\n<li>For defective items: you must send photos and description of the defect.<\/li>\n\n\n\n<li>For non-defective items: the product must be undamaged, unused and in the original packaging.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Shipping costs<\/strong>\n<ul class=\"wp-block-list\">\n<li>In the event of a defective product or error on our part: we will be responsible for the return costs.<\/li>\n\n\n\n<li>In case of return for other reasons: shipping costs are the responsibility of the customer.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Return procedure<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>Email a return request to <strong>info@cavagnini.com<\/strong>, stating:\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Reason for return<\/li>\n\n\n\n<li>Photos (if the product is defective)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>You will receive detailed instructions and the address for shipping the return.<\/li>\n\n\n\n<li>Once we have received and verified the product, we will proceed with the <strong>refund<\/strong> or <strong>replacement<\/strong>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Refund and return policy At shop.cavagnini.com the satisfaction of our customers is a priority.We accept the return of products in the case of: Return conditions Return procedure<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-26844","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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