{"id":26846,"date":"2026-08-10T18:25:02","date_gmt":"2026-08-10T16:25:02","guid":{"rendered":"https:\/\/shop.cavagnini.com\/politique-de-remboursement-et-de-retour\/"},"modified":"2026-08-10T18:33:17","modified_gmt":"2026-08-10T16:33:17","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/shop.cavagnini.com\/fr\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Politique de remboursement et de retour<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">\u00c0 <strong>shop.cavagnini.com<\/strong> la satisfaction de nos clients est une priorit\u00e9.<br\/>Nous acceptons le retour des produits dans le cas de :<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9fauts de fabrication ou non-conformit\u00e9s<\/strong><\/li>\n\n\n\n<li><strong>Changer d\u2019avis ou autres raisons personnelles<\/strong> (sous r\u00e9serve des conditions \u00e9nonc\u00e9es ci-dessous)<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Conditions de retour<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Synchronisation<\/strong><br\/>Le retour doit \u00eatre demand\u00e9 dans <strong>les 14 jours<\/strong> suivant la date de r\u00e9ception des biens.<\/li>\n\n\n\n<li><strong>Statut du produit<\/strong>\n<ul class=\"wp-block-list\">\n<li>Pour les articles d\u00e9fectueux : vous devez envoyer des photos et une description du d\u00e9faut.<\/li>\n\n\n\n<li>Pour les articles non d\u00e9fectueux : le produit doit \u00eatre intact, inutilis\u00e9 et dans son emballage d\u2019origine.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Co\u00fbts d\u2019exp\u00e9dition<\/strong>\n<ul class=\"wp-block-list\">\n<li>En cas de produit d\u00e9fectueux ou d\u2019erreur de notre part : nous serons responsables des frais de retour.<\/li>\n\n\n\n<li>En cas de retour pour d\u2019autres raisons : les frais d\u2019exp\u00e9dition sont \u00e0 la charge du client.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Proc\u00e9dure de retour<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>Envoyez une demande de retour par <strong>email \u00e0 info@cavagnini.com<\/strong>, indiquant :\n<ul class=\"wp-block-list\">\n<li>Num\u00e9ro de commande<\/li>\n\n\n\n<li>Raison du retour<\/li>\n\n\n\n<li>Photos (si le produit est d\u00e9fectueux)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Vous recevrez des instructions d\u00e9taill\u00e9es ainsi que l\u2019adresse pour l\u2019exp\u00e9dition du retour.<\/li>\n\n\n\n<li>Une fois le produit re\u00e7u et v\u00e9rifi\u00e9, nous proc\u00e9derons au <strong>remboursement<\/strong> ou au <strong>remplacement<\/strong>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement et de retour \u00c0 shop.cavagnini.com la satisfaction de nos clients est une priorit\u00e9.Nous acceptons le retour des produits dans le cas de : Conditions de retour Proc\u00e9dure de retour<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-26846","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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